DevOps (Cloud Ops) Engineer

About product

Client experience management platform which is used by more than 4,000 world leading brands, including American Express, Carnival Cruise Lines, EasyJet and L’Oreal. The platform allows to concentrate on solving business goals and easily integrate information from various channels of interaction.

Required skills

  • 2+ years of experience in DevOps methodologies, technical support, IT Operations or similar
  • Understanding of network infrastructure, web application architectures and related technologies
  • Experience in automation track record, preferably using PowerShell and/or C#
  • Experience in Microsoft Azure and cloud environments specifics
  • Production experience on Microsoft stack (Windows, IIS)
  • Database administration experience with Microsoft SQL Server, MongoDB or similar
  • Good English verbal and written communication skills

Responsibilities

As an Engineer of a Cloud Operations team, you will be working directly with the production systems. You will be responsible for maintenance operations, deployments, resolving technical incidents and executing commercial service requests, all while focused on continuous improvements of the service delivery capabilities.

  • Identify and manage resolution of technical issues on production cloud systems
  • Monitor health of all Cloud services, proactively react on outage or service level downgrade scenarios
  • Perform service deployments in high-availability production environments
  • Provide relevant status about the state of our Cloud systems by communicating to our customers, Technical Support and Product Development teams
  • Continuously improve regular operations by automating procedures and optimizing processes

We offer

  • Work with interesting product in unique environment where you work directly with client
  • Work with skilled and passionate colleagues who care about the results
  • Good opportunities for further training and professional education
  • Flexible working hours, competitive salary with benefits and bonuses
  • Long-term employment with social benefits
  • English classes and health insurance at company expense